Pricing (ServiceM8)


Suitability Consultation – if you are unsure if ServiceM8 is for you
For those who are unsure if ServiceM8 is for them, we offer a consultation service so we can  learn more about your business, and show you all the features that could be of benefit to you, so you can make an informed choice.

  • This service costs $110 per hour charged on a pro rata basis
  • If you go choose to go ahead with the set up package (below) this cost will be waived, however the time will come off the 5 hours allocated within the start up package
ServiceM8 Setup Package
  • Full Set up – all the basic background stuff
  • Up to 3 Email and Quote Templates (variations of an original template)
  • Training/Consultation (up to 4 hours, this includes initial consultation if you chose to do this first) – NOTE: time in excess of 4 hours will be charged at a discounted hourly rate of $85 on a pro rata basis.
  • ONGOING support for simple questions/answers regarding use of ServiceM8 – we won’t leave you in the lurch!
  • Subscription to Fippet Mail – my monthly mail out which will include all the latest hints, tips & features in ServiceM8 and Xero
  • If applicable, FREE MYOB (or reckon) to Xero conversion (includes 2 years of data from your existing account), and ongoing Xero support for those keen to make the change to much simpler and more economical accounting package


  • Cheat Sheets for your field & office staff (valued at $110) – these are invaluable
  • One customised form from my template library (also normally valued at $110 min)


  • A deposit will not be charged
  • A period of one working week will be allocated for full set up and training, and an invoice for full amount (payable within 7 days) will be sent at the end of 5 working days whether training time has been fully utilised or not. Remaining time will expire after 3 months from date of invoice.
  • All sample documents must be provided as soon as possible to ensure that set up can be completed within the initial 5 days.
ServiceM8 Forms
Creation of custom forms for completion online or within the App. Forms can replace any paperwork you currently use. Fee includes consultation, completion of the form and associated Word Template.

  • Prices start from $110

Hourly Rate for additional Services

We offer an hourly rate on several different tiers, this time can be used for anything except for ServiceM8 Set Up. It can also be used for Xero training/services and anything related to ServiceM8 and general business advice/training.

  • All additional services required will be charged at an hourly rate on a pro rata basis (both phone time and time spent applying adjustments to your ServiceM8 account)
  • Fees will be charged only for time used, and will be rounded to the next 15 minute
  • All prices are GST Free as we are not registered for GST
HOURLY RATE #1 (hourly rate for clients – eligible for Level 2 after 5 hours or a spend of $550)

HOURLY RATE #2 (must have spent over $550 on Fippet Services to be eligible for this rate)

5 HOUR BLOCK  (5 hours to be used within a 1 month period – payable in advance)